Takshuna Mandaokar
Nagpur-Today
India Kids Fashion Week - Season 13
Subject: Formal Complaint Regarding Poor Arrangements, Misleading Promises, and Unjustified Performance Fee We wish to formally express our serious disappointment with the overall arrangements and services provided at the Fashion Show held on 4th October 2026 at Hotel Le Méridien, Nagpur, and the Grooming Day held on 3rd October 2026. An additional fee of ₹10,000 was charged specifically for the Participant Performance, over and above the registration fee of ₹3,000. Despite this substantial additional charge, there were no judges, no performance evaluation, and no meaningful recognition beyond participation certificates. This raises serious concerns about the purpose and justification of the performance fee. If participants are charged separately for their performances, they are entitled to a proper judging process, fair evaluation, and clear transparency regarding what the fee covers. Furthermore, the arrangements on Grooming Day were highly unsatisfactory. No proper seating was provided for parents, forcing everyone to stand uncomfortably for an extended period. Such inadequate arrangements reflect a lack of consideration for the parents who have invested their time, trust, and money in the event. The quality of the services provided on Performance Day was equally disappointing. The makeup services provided by Lakmé, as understood, were below expectations, and the outfits supplied by the designer were ordinary, lacked uniqueness, and did not reflect the quality expected from such an event. We were explicitly promised premium, branded clothing, but the outfits provided fell significantly short of those assurances. The overall experience did not match the promises made or the amount charged. Parents and participants deserve honest communication, professional arrangements, quality services, and accountability from the organizers. We therefore request the organizers to: 1. Provide a clear, written explanation justifying the additional ₹10,000 performance fee. 2. Arrange a refund of the performance fee, considering the absence of judging and performance evaluation, or propose an appropriate resolution. 3. Address the serious concerns regarding the lack of seating arrangements for parents. 4. Explain the discrepancy between the promised premium, branded outfits and the clothing actually provided, along with the concerns regarding makeup quality. We are raising these issues with the expectation of a fair and satisfactory resolution. We hope the organizers will demonstrate accountability, transparency, and respect for the participants and parents who placed their trust in this event.
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